Amazon canceling accounts for users who has high orders return history
Slickdeals forum discussions report that some of Amazon customers accounts are closed as they are involved in "extraordinary number of incidents" -- as indicated in the mail received by the effected user :
This not unique to Amazon who is willing to lose their customer to better service other users. Netflix admitted in the past of delayed shipping to its heavy users. For heavy users Netflix penalized them by shipping the movie DVDs the next day . Sprint is parting from its high maintained customers.Sprint canceled some customers accounts due to excessive calls to customer service.
Amazon with its recent cancellation of post-order price guarantee is looking after cost effective ways of improving customer service and parting from its system abusers by taking these strict measures. It is interesting to see what formula is used by Amazon in canceling the accounts -- Just number of returns to number of total orders by amount ??
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BookMark in Onlywire
Hello from Amazon.com.
A careful review of your account indicates you've experienced an extraordinary number of incidents with your orders and corresponding shipments.
In the normal course of business, the occasional problem is inevitable. The rate at which such problems have occurred on your account is extraordinary, however, and cannot continue. Effective immediately, your Amazon.com account is closed and you are no longer able to shop in our store. I am very sorry for any disappointment this may cause.
Please know that any accounts related to yours have also been closed. If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders. We appreciate your cooperation in refraining from using our web site.
If you require additional assistance, or have any concerns, feel free to contact us directly at account-appeals@amazon.com.
Please do not contact regular Customer Service again, as they will no longer be able to assist you.
Regards,
Account Specialist
Amazon.com
This not unique to Amazon who is willing to lose their customer to better service other users. Netflix admitted in the past of delayed shipping to its heavy users. For heavy users Netflix penalized them by shipping the movie DVDs the next day . Sprint is parting from its high maintained customers.Sprint canceled some customers accounts due to excessive calls to customer service.
Amazon with its recent cancellation of post-order price guarantee is looking after cost effective ways of improving customer service and parting from its system abusers by taking these strict measures. It is interesting to see what formula is used by Amazon in canceling the accounts -- Just number of returns to number of total orders by amount ??
Labels: Amazon.com, Blockbuster, Business, Customer, Customer Service, Deals, Netflix, User, Website
written by Kalyan @ 12:42 PM,
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40% Off Amazon Grocery Coupon Expires September'08
Amazon has marked down prices hugely on its grocery items with 40% off with coupon code AUGMKDWN at checkout which expires on September'08. Items qualify for free shipping if total purchases are above $25.
Most Kettle brand chips falls under this category.
Important note : Amazon coupons are not redeemable if you use 1-Click check-out.
Grocery Clearance Event :
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BookMark in Onlywire
Most Kettle brand chips falls under this category.
Important note : Amazon coupons are not redeemable if you use 1-Click check-out.
Grocery Clearance Event :
Grocery Clearance Event
For a limited time, save an additional 40% on more than 2,000 eligible items in our current Clearance Event. Use the following code when you check out: AUGMKDWN. Please note that some clearance items may have a short shelf life and are not refundable. Quantities available for this instant rebate are limited, so act quickly to get the best deal. Offer valid through September 12, 2008. (This offer cannot be combined with Subscribe & Save or other code-based offers; read the fine print below.)
Plus, orders over $25 are eligible for FREE Super Saver shipping
Labels: Amazon.com, Coupon, Deals, Fine print, Free shipping, Grocery store, Rebate, Shelf life, Video game, World Wide Web
written by Kalyan @ 1:24 PM,
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Amazon cancels 30 days price match policy from September 2008
Image via CrunchBase, source unknown Customers applying for post order price refunds started receiving emails from Amazon with change in policy as shown below :Only orders placed before September 1, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. As of September 1, 2008 we are no longer offering discounts if prices change on our website after you make a purchase.-- From Amazon discussion forum
This a bad news to Amazon shoppers who cannot take this benefit any more.
What is Amazon's Post-Order Price Guarantee policy ?
Amazon has 30 days price match policy until August, 2008. If you bought Amazon items and if there are any price variations with in last 30 days, Amazon refunded the difference to the customers who asked for it.
Who loses ?
Obviously Amazon customers. Also Amazon will be at loss as other retailers like Circuit City , Best Buy has policies in place to match the price guarantee for at least two weeks. Amazon may loose some of its customers to these retailers.Circuit City and Best Buy will sure use it to their advantage.
Tons of sites built around this will loose their visitors. One such popular site is refundsplease.com which automates this price match process where you can enter your Amazon bought items and if there are any price variations you will be alerted. Such sites will go out of existance.
Any workarounds ?
Return the Amazon bought items if you are sure they are going to have price drop.This tip will be useful during holiday season -- Christmas gifts. For last two weeks of the year many consumer goods are offered at discounted prices. If your Christmas bought gift item drops in price then be sure to return them to Amazon in few weeks and order the price dropped item.
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Labels: Amazon.com, Best Buy, Christmas and holiday season, Circuit City, Deals, Price, Retailing, Richmond Virginia, Thomson Financial
written by Kalyan @ 12:15 PM,
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Toys R Us $5 off $25 July 18 & 19
Image via WikipediaToys R Us has new coupon for the weekend Friday and Saturday of July 18 and 19.Make sure you have printer ready to print : Here is the coupon link
Its summer time and if you are searching for some other baby sales ..here are some of them from Amazon.
Diaper Promotion, July 1 - September 30. Shop Your Registry and Get Six Months of Free Diapers.
Phillips Avent Promotion, July 1 – July 31. Get $40 to Spend Later with Your Purchase of Philips-Avent.
Top Brands Promotion, July 1 – July 31. 20% Off Top Brands in Baby plus FREE Super Saver Shipping* and Prime Delivery.
Bugaboo Promotion, July 1 – July 31. Save up to 20% on Select Bugaboo Cameleons Sold by Right Start.
Fisher Price Zen Collection, ongoing. Save 15% on the Fisher Price Zen Collection.
Labels: Amazon.com, Fisher-Price, Mattel, Toys "R" Us, United States, Wal-Mart
written by Kalyan @ 12:26 PM,
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I'm Kalyan from Chicago, Illinois, United States. I write articles about Cricket matches and their reviews, Money saving Deals and tips, Immigration info related to Green Card or EAD or AP or H1-B, Road to MBA degree and afterwards. I'm writing in hope and passion that one person will be better because he or she benefits from these posts.
