Some Brinkster hosting accounts may have been compromised
"Brinkster has reason to believe some User Names and Passwords may have been compromised. Your password has been changed has been changed for security precaution. Please see the following link for help with retrieving your password".
This is scary as what happens if someone hack the system and destroy the website image that I have been trying to develop over the months.
Probably its time to take a look and evaluate all quality web hosting sites.Not that I had problems with Brinkster as this is first time happened to my account.
Here is chat details with "Brinkster" live support
Please wait for a site operator to respond.
You are now chatting with 'Brad'Brad: Thank you for contacting the support department. How may I help you?
XXXX: Hi My name is XXX
XXXX: Yesterday I think I got mail saying my password change request is sent
XXXX: but I dint send any request
XXXX: Brinkster has reason to believe some User Names and Passwords may have been compromised. Your password has been changed has been changed for security precausion. Please see the following link for help with retrieving your password:
Brad: http://support.brinkster.com/ForgotPassword.aspx
XXXX: What does this compromise mean ? My data got stolen?
XXXX: Now I get this error - Incorrect User Name or Email Address.
Brad: Some accounts may have been compromised. At this time I do not have any further information. Our IT Department is still evaluating the situation.
Brad: For security reasons, please verify last four digits of the credit card on file.
XXXX: XXXX - I believe
Brad: Thank you.
Brad: Your account password is XXXX.
XXXX: Okay I logged on changed my password
XXX: Thanks ..please do provide info of what data is compromised when you get that info..Thanks again
Brad: You're welcome.
Brad: Thank you for contacting Brinkster Support. If you require further assistance, please let us know.
Labels: Brinkster, chat, compromised, hosting accounts, live support
written by Kalyan @ 12:39 AM,
This gives me some peace of mind :
Subject: RE: Important Customer Notice
Date: Thu, 24 May 2007 14:23:17 -0400
From: BrinksterSupport@brinkster.com
To: XXXXXXX@hotmail.com
Hello,
An unauthorized individual has not attempted to enter your account but as a precautionary measure we changed the passwords to some account just to be sure. We cannot give you exact numbers on accounts that where affected, but we can tell you that the issue has been resolved. No other accounts have been affected in anyway we just decided that to be "safe then sorry", everyone should change there password for there main hosting account. If you had not changed your password in a specific time period we changed it for you and emailed you the temporary password. If the password received is not working correctly please contact us so that we can provide you with the correct password.
If you would like to recieve your password, Please use our forgotten password link. http://support.brinkster.com/ForgotPassword.aspx
Or you can contact us via chat. If you provide us with the last four digits of the credit card we can give you the password.
If you have any further questions, please let us know.
Thank you,
Jose
Technical Support Representative
Brinkster Communications Corporation
http://www.brinkster.com
Email: Support@Brinkster.com
Live Chat: http://www.brinkster.com/livechat
Phone: USA: 1-800-345-7084
Outside USA: 1-757-222-3424
Please double check that your pages have not had iframe tags added to them. I'm also a brinkster customer and just had a similar experience. I found a iframe tag at the bottom of my page pointing to a counter.php script that is likely some kind of malware.
I'm Kalyan from Chicago, Illinois, United States. I write articles about Cricket matches and their reviews, Money saving Deals and tips, Immigration info related to Green Card or EAD or AP or H1-B, Road to MBA degree and afterwards. I'm writing in hope and passion that one person will be better because he or she benefits from these posts.
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